GROMADA Loyalty Card

The terms and conditions define the rules for receiving the Loyal Customer Card of the Gromada National Tourist Cooperative The program is aimed at all customers of the Gromada NationalTourist Cooperative in Warsaw, who: - purchased any service worth a minimum of 3000 PLN gross from the entity mentioned above and correctly filled out the registration form, - Had a Loyal Customer Card from previous years and applied to the nearest Gromada entity - Hotel, Tourist Office for its exchange. Receiving the Loyal Customer Card: - When purchasing a service that authorizes the Client to participate in the program, the OST Gromada employee proposes participation in the program and presents the terms and conditions In case of interest in the program, the employee provides the client with a registration form (Annex No. 1) to fill out, which is the basis for issuing a Loyal Customer Card by the OST Gromada Operational Office. - The card will be sent to the participant to the indicated address within 30 days from the date of filling out the form. Together with the card, the client receives the Terms and Conditions that contain information about the privileges granted to them. The Loyal Customer Card has no expiration date. Discounts included in these regulations will be granted to the Cardholder at all OST GROMADA locations upon presenting the Card (before making a payment). The Loyal Customer Card is not a credit card or a payment card. The card entitles you to the following privileges at OST Gromada Hotels and Resorts - 15% discount on accommodation at OST GROMADA hotels. - Discount on accommodation at OST GROMADA resorts - 10% - Discount at OST "GROMADA" restaurants (one card for a maximum of 4 people excluding alcohol and cigarettes) - 10% *also applies at agency entities The card guarantees receiving information about upcoming promotions and special offers from OST Gromada via email. Discounts given to Loyal Customer Card holders do not include special offer prices or promotions (e.g. summer prices in city hotels) can't be combined with other discounts. Discounts given to Loyal Customer Card holders only apply to reservations made directly at the hotel, not via booking platforms. Loss, destruction, or theft of the Gromada Loyal Customer Card - In case of loss, damage, or theft of the Loyal Customer Card, the holder should report this fact at the nearest OST Gromada entity. The report can be made in writing or by email and should contain the following information (if possible) - Customer's name and surname - cardholder, - Card number, - the date of loss, destruction, or theft of the Card, - issue date - The designated OST Gromada entity will issue a new Loyal Customer Card to the Client within 14 days from the moment of receiving information about the loss, destruction, or theft of the Card. The new card will have a new number. OST Gromada reserves the right to change the terms and conditions of the program. The current regulations can be found at OST Gromada Hotels and Tourist Offices, as well as on Gromada's official website: www.gromada.pl. Information on the processing of Guest Data participating in the Loyalty program Pursuant to Art.13 section 1 and paragraph 2 of the European Parliament and Council Regulation (EU) 2016/679 on the protection of private persons with regard to the processing of personal data and on the free movement of such data, thereby repealing Directive 95/46/EC, from April 27, 2016. I declare that: The administrator of your personal data is the Gromada National Tourist Cooperative headquartered at Pl. Powstańców Warszawy 2, 00-030 Warsaw. Contact information for the Data Protection Officer at the Nationwide Tourist Cooperative Gromada: - phone: +48 22 826 50 41 - email: iod@gromada.pl Address: OST Gromada, 00-030 Warsaw, Pl. Powstańców Warszawy 2 Your data provided in the Loyal Customer Card form will be processed for the follwing purposes: - finalizing and carrying out of the agreement to participate in the Loyal Customer Program based on art. 6 clause 1b of the aforementioned regulation; - Document archiving in accordance with the provisions of the Accounting Act based on article 6 sec.1c of the aforementioned regulation. - For justified administrative purposes based on article 6 section 1f of the aforementioned regulation Justified purposes include: - Conducting statistical analyses of hotel stays, - marketing of own products and services, - Pursuit of potential claims. Providing your personal data is voluntary but is a condition for joining the program. Your personal data will be processed for the purposes of the program until you resign from participation in the loyalty program or until the program ends. After participation in the program is completed, the data will be archived for the period mentioned in the provisions of the Accounting Act regarding the storage of accounting documents. After the completion of archiving: - The data in paper form will be destroyed. - The digital version of the database will be deleted. - Data stored in the hotel's IT system will be anonymized. You have the right to access your data and the right to correct it, delete it, limit its processing, the right to transfer data, the right to object. The database of participants in the loyalty program is administered by the Data Administrator: The Gromada National Tourist Cooperative, located at: Pl. Powstańców Warszawy 2, 00-030 Warsaw. The co-administrators of your personal data are the companies belonging to the Gromada Group responsible for running the Gromada hotel chain: - Koszalin Group LLC Headquartered at: ul. Zwycięstwa 20/24 , 75-035 Koszalin - Gromada Centrum Hotel LLC headquartered at: Plac Powstańców Warszawy 2, 00-030 Warsaw. It is this location that processes data for the purpose of acquiring participants for the loyalty program (collecting program participation forms) and for the purpose of granting discounts resulting from the program. Personal data is transferred to the Gromada Group only in the event of justified purposes of the data administrator as understood in Art.6 section 1f of the aforementioned regulation. In this instance, that means using the data to implement the loyalty program. Your personal data is disclosed on the basis of concluded personal data entrustment agreements to entities providing services in individual facilities: catering, IT, security, auditing, maintenance of IT systems, document destruction. Your personal data will not be transferred to a third country or an international organization. You have the right to lodge a complaint with the supervisory authority if you believe that the processing of your personal data violates the provisions of the General Data Protection Regulation of April 27, 2016. Your data will not be processed in an automated way. Profiling of hotel guests who have not consented to marketing activities is not practiced.